Coronavirus update

Service Alerts

Open For Business!

We use UPS for all our shipments 

Governments of most European countries have implemented various containment measures in an attempt to stop the spread of the Novel C movement of goods and UPS continues to operate a regular service.

UPS is currently operating Monday through Friday and serving our customers as usual. Despite current challenges, we continue to service, in some circumstances this  may cause some delays in transit. For example, new border controls, reduced air freight capacity in the market, and local port all impact service.

Within countries, some parcel deliveries may not be possible due to the closure of shops or businesses, or restrictions in various postcodes, Any undeliverable orders due to this emergency will be refunded in Full.

For parcels requiring a signature, UPS drivers can temporarily do this on your behalf  to avoid unnecessary contact via hand-held d door, accept the parcel and state your name for security purposes. 

Currently Affected Areas 

Italy:

Saturday deliveries have been suspended.

Pick-ups and deliveries have been suspended in the following zip codes due to government restrictions (Red zones, areas not accessible) . P Medicina: 40059

ARIANO IRPINO: 83031

Sala Consilina: 84036

Caggiano: 84030

Polla: 84035

Atena Lucana: 84030

Riccia: 86016

Pick-ups and deliveries are delayed due to local operating conditions in the following zip codes: Modena: from 41010 to 41126

Genova: from 16010 to 16167

Spain:

Pick-ups and deliveries have been suspended in the following zip codes:

Igualada 08700

Santa Margarida de Montbui 08710 Odena 08711

Sant Marti de Tous 08712 Vilanova del Cami 08788

 

Austria:

Pick-ups and deliveries have been impacted in the following zip codes:

5542

5611 / 5612 / 5630 / 5632 / 5645

6553 / 6555 / 6561 / 6563 / 6580

6754 / 6762 / 6763 / 6767

6888

9844

France:

Pick-ups and deliveries have been impacted in the following zip codes:

07000 - 07099

07110 - 07999

26110-26190 / 26217 - 26900

Germany:

For the following zip codes, shipments must be dropped off with pre-printed labels.

41800 – 41899

52000 – 52599